Shipping & Return Policies

Orders ship from El Paso, Texas. We stock all products and most orders will be processed in one business day. If it will take us longer than normal to process your order we will promptly contact you. 

Tracking information is automatically e-mailed to you once the shipping label is purchased.

We ship every order using Fedex 2-day Express shipping for free on every order!

All orders with addresses outside the continental United States of America will be shipped using USPS Priority Mail.

Return Policy:

Our goal is complete satisfaction for our customers. If you are not satisfied with your purchase, simple let us know within 30 days of purchase. If you are returning the item as a result of an error that we have made we will send you a prepaid return mailing label. However, if the return is result of some error made on your part, you will be liable to purchase the return shipping label yourself.

Our Return Shipping Address:

Borderland Rustic Hardware
5420 Connors Lane
El Paso, Tx 79932